Deciding to install a pool is exciting, but if you’ve never been through the process before, you might be wondering what actually happens after you submit an enquiry.
At Ocean Reef Pools Mackay & Whitsundays, we make the process as straightforward as possible, helping you move from your initial pool ideas to a solution designed around your backyard, lifestyle and budget.
What happens next?
1. Submit your enquiry
Tell us a little about your property, what you’re looking for and any ideas you already have for your new pool.
2. Our team gets in touch
We’ll contact you to discuss your enquiry, answer any initial questions and arrange a complimentary site inspection.
3. We visit your property
Our team will assess your backyard and discuss your vision, lifestyle and budget. This helps us recommend pool designs, sizes and options that suit your property.
4. Receive your personalised quote
Once we understand your project, we’ll prepare a tailored quote based on the pool solution discussed for your home.
5. Bring your new backyard to life
Once you’re ready to proceed, we’ll guide you through the next stages and get your pool project underway.
From your first enquiry to your first swim
Choosing a pool involves plenty of decisions, but you don’t have to figure everything out yourself.
Our experienced team is there throughout the process to answer questions, explain your options and help make creating your new backyard as simple and stress-free as possible.
Your dream pool starts with one simple step — getting in touch.



